Purchasing & Shipping

Purchasing a piece of original art is a special occasion. I want to make your experience as smooth and easy as possible. Each order will be personally dealt with and handled securely and with care. Details for buying art are outlined below. If you have any further questions please email via the contact page.

(This information applies only to original artwork purchased and paid for on this website. Any works ordered and paid for via one of the third party sites redirected from this website, such as Etsy, Society 6, Fineartamerica or Amazon, will be handled solely by that site)

Ordering

How is payment made?

  • All purchases made direct through the website are done via Stripe in British Pounds Sterling. You don’t need to have a Stripe account. Stripe takes regular credit and debit cards for non account holders. It’s a very straightforward process. I do not store any of your details as everything is managed securely through the Stripe site. You will automatically be generated a receipt for your purchase which will appear in your email.

Paying with Bank Transfer

  • You can pay with BACS for a piece of artwork. Please email or fill in the contact form requesting to purchase the painting and I will send you BACS details.

Shipping

I have placed my order, how long until I receive my artwork?

  • Original artwork will be packed and shipped within 5 working days. Within the UK pieces are sent by courier or Parcel Force depending on size and weight. Most UK deliveries arrive within 2 days from time of shipping but please allow 7 working days in total. If for some reason your delivery hasn’t arrived in the expected time please contact me so we can investigate the situation. You will receive a tracking number once your painting is received by our courier, which will keep you informed of when your painting will be delivered.

Can I collect my artwork from your studio?

  • Yes, if you live in the Midlands or Staffordshire, UK area and would like to visit to collect your artwork in person please email and we can arrange a time for your visit.

Shipping cost?

  • My artwork varies in size and dimension, therefore please contact me direct for shipping cost. I will need to provide you with a quote. I will aim to provide the most cost effective quote available for your painting. Overseas shipping (outside the UK) may be subject to taxes and any import duties depending on the laws of the destination country. Please be aware this may incur additional charges which are at the customer’s expense. We accept no responsibility for additional charges.

What about extra large artworks?

  • Shipping costs of large artworks will need to be quoted for individually – please contact me before purchasing. However, if you purchase online to secure a painting, the checkout price may not be enough to cover the shipping cost. In this case, any extra shipping will be billed for separately as it will require a bespoke courier service. Shipping costs contribute towards covering packing supplies, such as having wooden crates especially made to ship internationally, labour and transit fees. Some couriers have limits on dimensions so certain pieces have individual requirements. Shipping costs for large artworks need to be quoted individually – this will be stated on the painting info. Please contact me before purchasing. I will then contact you via email to discuss specialist shipping options before the artwork is despatched.

Can you ship internationally?

  • Yes, I can ship to most countries, although it will take longer to arrive depending on your location. If your location is restricted once you get to the checkout you need a bespoke courier service. Message me with your details and the piece you would like and I can give you shipping options.

  • Overseas shipments (outside the UK) may be subject to import duties and taxes according to the laws of the destination country. Any additional charges are at the customer’s expense. We accept no responsibility for additional charges.

  • Shipping costs contribute towards packing supplies, labour and transit fees.

Contact Us

If you have any questions about our Purchasing & Shipping Policy, please contact us by e-mail parpay@pm.me